Check out your questions.

Number Class Content
41 Cutting Board & Knife

Q (Knife)Will the coating of the antibacterial color knife peel off when it is sharpened?


The coating may peel so please use it with care.
Once the coating has been peeled off, it may continue to do so, but since the product is made of stainless steel it can still be used without much problem.
When sharpening the blade, it is recommended to use a rod type sharpener.

40 Cutting Board & Knife

Q (Knife)Is it safe to use the knife even when the coating comes off?


There may be peeling of the coating, so please use it with care.
Once the coating has been peeled off, the coating may continue to peel off, but there is no problem in use as it is made of stainless steel.

39 Cutting Board & Knife

Q (Cutting board)The cutting board that has just been used is easily scratched. Isn't the product defective?


Most cutting boards (wood, PP, etc.) will have knife scratches on the surface, and should not be considered as a product defect.

Plastic cutting boards do not absorb moisture, making it difficult for bacteria to grow.
They are also durable and allow fewer knife scratches than those made of wood or other materials.

38 Cutting Board & Knife

Q (Cutting board)What is the life expectancy of an antibacterial cutting board?


The product lifespan depends on the quality of self-maintenance, but it is recommended
that it be used for about one year.

37 Cutting Board & Knife

Q (Cutting board)What is the difference between an antibacterial cutting board and a regular cutting board?


Various food remains can be left in the scratches on the cutting board. 
Usually germs can be cultivated when they feed off of the food remains in the scratches.
However, if you use an antibacterial cutting board, you do not have to worry about the risk of bacterial growth in the scratches.

Neoflam uses the antibacterial technology of Microban, which is recognized as the most reliable company in the world in regards to antibacterial solutions.
Neoflam mixes raw materials and antibacterial agents when manufacturing antibacterial products, which means that this protection will not wash off or wear off.

Therefore, if you use an antibacterial cutting board, you can use it more hygienically than regular cutting boards because it greatly reduces the risk of bacterial growth and proper washing and drying can add to this as well.

36 Cutting Board & Knife

Q (Cutting board)How should I clean my cutting board if it is stained?


Since stain is a natural phenomenon, it is recommended to wash immediately after use.
After washing, dry cutting boards in the sun and store.

35 Cutting Board & Knife

Q (Cutting board)Can antibacterial cutting boards be sterilized with hot water?


Since it is partially antibacterial due to its creation with Microban, there is no need for separate cleaning such as hot water disinfection.
※ What is hot water disinfection? It refers to the pouring of 100℃ water on the cutting board.

34 Pots & Pans

Q When using a cookware, I want to use it without scratching on the induction cooktop. Is this possible?


Please refrain from dragging or shaking the cookware on the induction cooktop while cooking.
If you wipe the induction cooktop after use, you can prevent scratches.
In addition, we recommend using a silicone pad for induction only.

33 Pots & Pans

Q Can the product be used with an induction cooktop?


Among our products, only products marked with IH can be used for induction, so please check this before purchasing.

[In case it is difficult for the customer to distinguish between induction and other heat sources]
In the case of induction, the area around the induction areas does not get hot when cooking.
If the area around the induction area gets hot, it is because it is a normal electric range,  o all types of cookware can be used.
Standard cookware can also be used with a general electric or halogen range.

32 Pots & Pans

Q Why does the product not work on an induction cooktop?


Poor induction operation can be caused by differences in the size of the burner and the bottom of the container, or by incorrectly placing the container on top of the burner.

This is caused by designing/manufacturing differences for each manufacturer or model of induction device.
Therefore, please note that some induction devices may not work.

Currently, the operating characteristic values for each induction manufacturer cannot be checked, so it is impossible to identify the induction model when the malfunction occurs.

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